Warranty Agreement

The quality of our products is our upmost priority.  As with any complex product, there are times when a manufacturing defect may get through our extensive testing and quality control measures.  But don’t worry, we will stand behind our product 100% as outlined below.

 

Covered Product

This agreement covers all physical Clara Lumé branded products manufactured and distributed by LucentWear LLC.

 

Limitation of Damages

In no event shall LucentWear LLC be liable for consequential damages for breach of this warranty.  Some states do not allow the exclusion or limitation of incidental or consequential damagers, so the above limitation or exclusion may not apply to all purchasers.

 

Warranty Coverage

LucentWear LLC warrants the Covered Product to be free of all defects in materials and workmanship for 60 days from the date of purchase or delivery, whichever is later.  This warranty extends to the original buyer and each successive buyer within the warranty period.  A replaced or repaired product will assume the remaining warranty of the original product or 30 daysfrom the date of replacement or repair, whichever is longer.

Within the period of this warranty, LucentWear LLC will repair or replace, free of charge; any part proving defective in material or workmanship.  All warranty repairs and service must be performed by LucentWear LLC.

All expenses related to replacing or repairing a defective product under this warranty shall be assumed by LucentWear LLC except for the shipping the defective product to LucentWear LLC.  Return shipping to the buyer is covered by LucentWear LLC.

 

Warranty Exclusions

This warranty does not apply to any costs, repairs, or services for damage resulting from misuse, abuse, accidents, liquid damage, alterations, improper installation, natural disaster, theft, or loss of the product.

 

How to Obtain Warranty Service

The buyer must contact LucentWear LLC to request an RMA number and further instructions for shipment of the defective product.  Please contact LucentWear LLC by email, by phone, or by mail address as listed below.

 

Notice to Buyer

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  You have the right to bring any action at law or equity to resolve disputes concerning or to enforce the provisions of this warranty.

 

Contact Information

LucentWear welcomes your questions or comments regarding this Statement of Privacy.  If you believe that LucentWear has not adhered to this Statement, please contact LucentWear at:

Address:

LucentWear LLC

28610 W 159th Ter

Gardner, KS  66030

 

Email Address:  warranty@lucentwear.com

 

Telephone number:  (913) 353-8602